Privacy
Draft — to be reviewed by a lawyer before launch.
Controller: Rooted Remedy Ltd (company no. 17390919), address TBC, contact email TBC.
- What we collect: name, email, delivery address and order details when you order; account email and password (stored hashed); contact and review-claim messages.
- Why: to process orders, run promotions, answer messages and meet legal duties.
- Storage: essential browser storage only (age check, bag, login). No ad or tracking cookies — see the cookie list.
- Hosting: Cloudflare. Payment and email providers TBC.
- Your rights (UK GDPR / EU GDPR): access, correction, deletion, objection, and complaint to the ICO or your local authority.
- Retention period TBC.
The cookie list 🍪
Our favourite cookies are in the Kitchen. The ones on this site are the boring, essential kind. They don't track you, follow you round the internet or sell anything about you. No analytics, no ads, no creepy stuff.
| Name | Type | What it does | How long |
|---|---|---|---|
| rr18 | Browser storage | Remembers you said you're 18+ | Until you clear it |
| rrcart | Browser storage | Keeps your bag | Until you clear it or check out |
| rrs | Cookie (secure, HttpOnly) | Keeps you logged in | 30 days or until you log out |
| rrck | Browser storage | Remembers you've seen this cookie note | Until you clear it |
| rrsu | Browser storage | Remembers you said "Nah, I'm good" to the sign-up pop-up, or already signed up | Until you clear it |
| rrshare | Browser storage | Carries your share claim to checkout | Cleared when you order |
| rra | Cookie (secure, HttpOnly) | Staff admin login only | 12 hours |
Because these are all strictly necessary for the site to work, we don't need to ask permission first. If we ever add analytics or tracking, you'll get a proper accept/reject choice before anything runs.